AI technology customer service for Healthcare & Medical
Customer support, schedule management, feedback and lead generation
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How we help your business
Our main task is to create a complex solution based on the specifics of your business
Incoming calls and enquiries
We will help you handle all incoming calls and solve all customer problems as quickly and efficiently as possible.
After 3 months of work, the average rate of correct handling of calls without the involvement of specialists: 96%.
Outgoing calls and messages
Implementing effective realistic scenarios to solve outbound communication problems. Customer return, feedback, brand trust and other tasks.
Process Automation
With fast and flexible integration into any tool, we get the results of our work in the right form and the right tool.
Deep analytics
We don't just generate big data in analytics, but use it to optimize our work and increase efficiency.
Free of charge we will offer specific solutions for your tasks
Not formulaic solutions, but the achievement of specific goals
To measure performance at the start of the cooperation, we define clear and specific KPIs in defined business tasks
Customer feedback
Optimize the process of collecting feedback and increase customer base loyalty.
Key metrics: feedback costs, NPS.
Retention marketing
Optimization of mechanics and scenarios of interaction with current customers.
Key indicators: return rate, customer value, LTV.
Lead generation
Tools and scripts to attract new customers to your business through communication.
Key indicators: cost per lead, ROI.
Customized solutions
Development and implementation of scenarios of any complexity to solve your challenges.
Case studies
Scheduling Preventive Health Screenings
A pilot deployment of AI Caller in a London clinic delivered the following outcomes:
Increase in bookings for preventive screenings: from 50% to 85%.
Reduction in unfilled appointment slots: from 25% to 5%.
Decrease in processing time per client: from 2 minutes to 30 seconds.
Cost savings on call center staff salaries: $15,000 in the first year.
Appointment Reminders and Follow-Ups
Increased Revenue:Reducing no-shows by 35% translates to an additional $50,000–$100,000 in annual revenue for mid-sized clinics.
Staff Cost Savings:Automating reminders and follow-ups reduces staff workload by 50–60%, saving up to $25,000 annually on administrative salaries.
Improved Patient Satisfaction:Timely follow-ups and interactive reminders improve patient retention rates, boosting lifetime value (LTV) by 20–30%.
Preventive Care Campaigns
Revenue Growth:Increasing flu shot participation by 20% in a clinic with 10,000 patients can generate an additional $50,000 annually (average reimbursement per flu shot: $25).
Cost Savings:Preventing advanced-stage diseases saves clinics $100,000+ annually in reduced treatment costs.
Efficiency Gains:Automating outreach reduces staff workload by 50%, saving up to $25,000 in administrative costs annually.
Since implementing ABC VoxAI, our no-show rates dropped by 40%, and our staff now spends less time on repetitive calls. Our patients appreciate the friendly reminders, and we’ve seen a significant uptick in screening participation.
Dr. Sarah Bennett
ABCaller increased our new patient appointments by 35% and reduced wait times from 5 days to under 48 hours. Its instant AI call handling and smart scheduling across multiple locations have boosted our efficiency, impressing both our staff and patients.
Dr. James Carter
ABCaller filled 80% of our last-minute cancellations within 2 hours, increasing revenue by 15% and saving over 10 hours of manual scheduling weekly. The automated waitlist notifications and efficient communication keep our chairs full and our patients satisfied.
Dr. Emily Sanders
ABCaller streamlined our booking process, significantly reducing wait times and no-shows. Our patients love the quick responses, and our practice efficiency has soared.
Dr. Michael Reynolds
ABCaller revolutionized our scheduling. Instant AI call handling and automated follow-ups have minimized lost leads and maximized our clinic’s potential. It’s truly a game-changer!
Dr. Linda Foster
With ABCaller, appointment confirmations have dramatically increased. The AI efficiently manages inquiries and scheduling, freeing up our staff to focus on patient care and overall satisfaction.
Dr. Robert Lee
Thanks to ABCaller, our call response time is near-instant. This has led to fewer cancellations, more filled slots, and a noticeable boost in revenue. Our team is thrilled with the results!
Dr. Emily Carter
ABCaller has transformed our patient inquiry management. The intelligent scheduling system ensures no call is missed, converting more leads into appointments and streamlining our workflow seamlessly.
Dr. Karen Smith
Affordable pricing plans
Our flexible pricing options ensure that businesses of any size can leverage the power of voice AI.
Whether you're a startup testing our solution or an enterprise seeking full-scale automation, we have the right plan for you.
Starter
$0.05–$0.08 per minute
Designed for small and medium-sized businesses with flexible pay-as-you-go pricing.
Trial
Ideal for testing without risk. After the trial ends, you can upgrade to any full plan.
Enterprise
$0.03–$0.05 per minute
Tailored for large organizations with custom solutions and full scalability.
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