AI-Powered Customer Service Microfinance
Π‘ustomer engagement, payment reminders and lead generation
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How we support your microfinance business
We provide automation solutions tailored to enhance customer service, streamline loan processing, and improve repayment rates
Managing loan inquiries & applications
Handle high volumes of loan requests, eligibility checks, and application processing with AI-driven automation.
Clients report a 40% reduction in loan approval times and a 25% increase in completed applications.
Automated payment reminders & follow-ups
Send reminders for due payments, upcoming installments, and overdue notifications to improve repayment compliance.
Operational Process Automation
Automate essential tasks like application updates, document verification, and payment tracking to reduce administrative burden.
Client insights & financial analytics
Analyze client payment behaviors, loan trends, and service feedback to refine financial offerings and risk management strategies.
Free of charge we will offer specific solutions for your tasks
Custom automation solutions with measurable KPIs
We work with you to establish performance metrics that align with your business objectives
Optimizing client feedback & experience
Enhance your feedback collection process to understand client needs and improve financial services.
Key metrics: client satisfaction score (CSAT), Net Promoter Score (NPS)
Improving repayment & client retention
Develop communication strategies to encourage timely payments and long-term client relationships.
Key indicators: on-time repayment rate, client retention rate
Lead generation
Create targeted campaigns to attract potential borrowers and convert inquiries into loan approvals.
Key indicators: cost per lead, loan conversion rate
Tailored automation scenarios for financial services
Design bespoke solutions to manage complex financial workflows such as multi-loan tracking, client scoring, and compliance reporting
Case studies
Scheduling Preventive Health Screenings
A pilot deployment of AI Caller in a London clinic delivered the following outcomes:
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βIncrease in bookings for preventive screenings: from 50% to 85%.
βReduction in unfilled appointment slots: from 25% to 5%.
βDecrease in processing time per client: from 2 minutes to 30 seconds.
βCost savings on call center staff salaries: $15,000 in the first year.
Appointment Reminders and Follow-Ups
Increased Revenue:Reducing no-shows by 35% translates to an additional $50,000β$100,000 in annual revenue for mid-sized clinics.
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βStaff Cost Savings:Automating reminders and follow-ups reduces staff workload by 50β60%, saving up to $25,000 annually on administrative salaries.
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βImproved Patient Satisfaction:Timely follow-ups and interactive reminders improve patient retention rates, boosting lifetime value (LTV) by 20β30%.
Preventive Care Campaigns
Revenue Growth:Increasing flu shot participation by 20% in a clinic with 10,000 patients can generate an additional $50,000 annually (average reimbursement per flu shot: $25).
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βCost Savings:Preventing advanced-stage diseases saves clinics $100,000+ annually in reduced treatment costs.
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βEfficiency Gains:Automating outreach reduces staff workload by 50%, saving up to $25,000 in administrative costs annually.
Since adopting ABCaller, we've significantly reduced processing times and improved repayment compliance. Clients appreciate the timely reminders and easy communication.
Maria Lopez
ABCaller increased our new patient appointments by 35% and reduced wait times from 5 days to under 48 hours. Its instant AI call handling and smart scheduling across multiple locations have boosted our efficiency, impressing both our staff and patients.
Dr. James Carter
ABCaller filled 80% of our last-minute cancellations within 2 hours, increasing revenue by 15% and saving over 10 hours of manual scheduling weekly. The automated waitlist notifications and efficient communication keep our chairs full and our patients satisfied.
Dr. Emily Sanders
ABCaller streamlined our booking process, significantly reducing wait times and no-shows. Our patients love the quick responses, and our practice efficiency has soared.
Dr. Michael Reynolds
ABCaller revolutionized our scheduling. Instant AI call handling and automated follow-ups have minimized lost leads and maximized our clinicβs potential. Itβs truly a game-changer!
Dr. Linda Foster
With ABCaller, appointment confirmations have dramatically increased. The AI efficiently manages inquiries and scheduling, freeing up our staff to focus on patient care and overall satisfaction.
Dr. Robert Lee
Thanks to ABCaller, our call response time is near-instant. This has led to fewer cancellations, more filled slots, and a noticeable boost in revenue. Our team is thrilled with the results!
Dr. Emily Carter
ABCaller has transformed our patient inquiry management. The intelligent scheduling system ensures no call is missed, converting more leads into appointments and streamlining our workflow seamlessly.
Dr. Karen Smith
Flexible pricing plans for financial institutions
Our adaptable pricing ensures that microfinance businesses of all sizes can benefit from AI-driven automation.
Whether you're managing local operations or scaling globally, we offer plans tailored to your needs
Starter
$0.05β$0.08 per minute
Designed for small and medium-sized businesses with flexible pay-as-you-go pricing.
Trial
Ideal for testing without risk. After the trial ends, you can upgrade to any full plan.
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Enterprise
$0.03β$0.05 per minute
Tailored for large organizations with custom solutions and full scalability.
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